From the dispatch console to your own payment gateway, here's the full picture of what your team gets when you run deliveries on Tracit.
Create, assign and reassign deliveries from a single interface built around real ops workflows. Reassignment is one click; the new rider is notified instantly.
Every order flows through clean, time-stamped status events from creation to delivered. Customers tap a link and see exactly where their parcel is.
< 20m
Average time from signup to first dispatched delivery.
New orders are offered to the nearest eligible on-duty rider with a configurable timeout — unanswered jobs return to the queue automatically.
Draw delivery areas on the map and broadcast orders to every rider inside — first to accept wins the job.
The right notification fires on every status change — your team never types "your order is on the way" again.
Pickup and handover photos, receiver SMS confirmation code, and a full event timeline — every proof attached to the order.
Restrict deliveries to selected zones, states or schedules — and apply area surcharges instead of a full block where appropriate.
Connect Paystack, Flutterwave and more. Customer payments settle directly to your account — Tracit only tracks order and payment status.
Create delivery plans with included allowances, token rollover and per-order rates — and sell them to your merchants under your brand.
Group states into zones, set directional zone-to-zone surcharges, and apply remote-area fees per city — all transparent on every quote.
Free-weight thresholds, per-kg overage pricing and a configurable volumetric divisor — Tracit picks the chargeable weight automatically.
Define same-day, next-day or scheduled premiums as a flat fee or multiplier. Riders see the right service level on every job.
Base rate, weight surcharge, remote-area fee, zone surcharge, service premium — every component shown to your team and your customer.
Give merchants and end-customers a public link that creates orders straight into your dashboard. Live quote, address autocomplete, full service catalog inherited.
Drop a CSV and Tracit validates, dedupes and queues every row — with column mapping, per-row progress and error reporting.
Paid orders import automatically; refunds remove linked deliveries. Status updates flow back to the store.
Versioned REST endpoints with merchant-facing docs — if your system sends data, Tracit can receive it.
Order activity, COD reconciliation, rider performance and merchant volume — at a glance, exportable to CSV.
A 30-minute call where we set up your team's account, import a few sample orders, and show you the dispatch flow end-to-end.
