Simple plans that grow with your courier business.
Start free, upgrade as you scale, and only pay for what your operation actually needs. Every plan includes onboarding support — pay monthly or save with annual billing.
What's included, plan by plan
Side by side across every capability, quota and support tier — from core delivery operations through dispatch automation, geo intelligence and the developer platform.
| Capability | StarterFree | Pro₦65,000 / month | Business₦120,000 / month | EnterpriseCustom |
|---|---|---|---|---|
| Core Delivery Operations | ||||
| Real-time parcel tracking | ||||
| Proof of Delivery — code + photo | ||||
| Custom-branded landing page & booking form | ||||
| Admin App + Rider App | ||||
| Vendor & Customer Portal/App | ||||
| Bulk Order Upload (Excel/CSV) | — | |||
| SMS Notifications | — | |||
| Custom Domain | — | — | ||
| Analytics & Reporting | ||||
| Basic Analytics Dashboard | — | — | ||
| Advanced Analytics Dashboard | — | — | ||
| Rider & Fleet Management | ||||
| Rider accounts | Up to 10 | Up to 50 | Up to 200 | Unlimited |
| Fleet Intelligence — live rider map | — | — | — | 15 riders included |
| Dispatch Automation | ||||
| Smart Dispatch — distance, zone & broadcast assignment | — | — | ||
| Geo Intelligence | ||||
| Delivery zones & geo-fencing | — | — | 5 zones | 20 zones |
| Developer Platform | ||||
| Custom API access | — | — | 1 account · 30 req/min | 2 accounts · 50 req/min |
| Commerce Connect | ||||
| Managed e-commerce integrations (Shopify, WooCommerce, Magento) | — | — | — | Available |
| Customer Monetisation | ||||
| Customer subscription plans | — | — | Up to 3 | Up to 5 |
| Team Management | ||||
| Team members & roles | — | — | 5 members · 3 roles | 20 members · 5 roles |
| Support & Service | ||||
| Response target | Email · 24hr | Email · 8hr | Email & Phone · 4hr | Priority Support |
| Dedicated Account Manager | — | — | ||
| Custom Onboarding & Migration | — | — | — | |
| Multi-country Setup | — | — | — | |
| White-label Platform | — | — | — | |
| SLA-backed Uptime | — | — | — | |
Pricing questions, answered.
Can I switch plans later?
Yes. You can upgrade or downgrade at any time from your dashboard. Upgrades activate immediately and we credit any unused time on your current plan toward the new one. Downgrades take effect at the start of your next billing cycle.
How does annual billing work?
Pick Annual on any paid plan and you're locked in at today's pricing for 12 months. We charge once a year instead of monthly, and the discount kicks in straight away. You can switch back to monthly billing whenever you like.
Do you charge per delivery on top of the plan?
No. Plans include the orders listed for the cycle — no per-delivery fees. SMS notifications are billed at network cost via your token balance, with full visibility on every send.
Is there a setup fee?
No setup fee. Onboarding support — including a guided walkthrough and your first dispatch — is included on every plan.
What happens if I exceed my monthly order limit?
Tracit lets you go over for the rest of the month and prompts you to upgrade. Nothing breaks — your team keeps shipping while you decide.
Can I get a custom plan?
Yes. Talk to sales and we will tailor a plan around your order volume, integration needs, and SLA requirements.